So have you tried not having any media in your NAV system first to kick off the process and then adding it in? If I haven't been any help I suggest just surfing around youtube and seeing which resembles your NAV GUI the most. When it is inserted an option to use the media inserted is given. It implies no disc/media is inserted at this point -that is done later. It said to select the "info" button and then highlight the "map update" option and press "enter". Not sure if I can link in here, but the video had obnoxious music and was made by Coulter Nissan. I would think if these instructions applied to your situation you would also be given an option to choose your SD card as a source. In one video made by a car dealership they were updating from a dvd and the process required them to first indicate that they wanted to perform an update and then select the source from which they were doing their update. In almost every video I saw a person with a SD card insert this and it detected the card instantly and then flashed a screen that indicated that as it was the first time use of this card that it would need to do an update and it went swimmingly from there for them. I read through the entire manual for your NAV system and felt not one inch closer to answering your question, then I went and studied Youtube. Please remember it can take some time for your bank or credit card company to process and post the refund too.Well without being an owner of a later model Altima with navigation I shouldn't really be responding to this question, however as a computer tech I had to try and take a crack at it anyway. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues After posting please also email proof of posting/tracking. Items sent back to us without first requesting a return will NOT be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you the return address and a return authorisation code. To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please note that the buyer is responsible for Return shipping fees. Please get in contact to if you wish to return a product with a description of the return reason. Yes! We accept customer returns within 30 days of purchase. If the package or the product is delivered to you damaged, please contact us immediately with photos of the damage. What if my order arrives faulty or damaged? Please also double check the shipping address that you provided. Please give an extra 2 days on top of the expected shipping time, and check the tracking information if provided, before getting in contact. In this situation please get in contact to arrange for a return and refund. ( Unfortunately our fulfillment process is fully automated to ensure we deliver orders soon as possible. If you cannot find it please get in contact. Please check your email (including Junk or Spam folder) for an automated email confirmation of your order. When available, tracking numbers will be provided. Express Shipping $12.99 (Domestic US) US: 2-4 working days.FREE Shipping (Domestic US) US: 3-6 working days.We aim to process orders within 24 hours.
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